07/05/2024

A Day in the Life of a Seddiqi Properties Employee: Teamwork, Tenants, and Fun Fridays

Have you ever wondered what it's like to work at Seddiqi Properties? We sat down with Sandhya Avinash Krishna, a Property Executive with over five years of experience at SP, to get a glimpse into her day-to-day life and what makes SP such a special place.

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A Day Full of Variety

Sandhya's day is anything but predictable. While there are core tasks, like managing tenant inquiries and ensuring a smooth workflow, new challenges and opportunities can arise daily. This variety keeps things interesting and allows Sandhya to continuously learn and grow. One day, she might be finalizing a lease renewal, the next she could be coordinating with maintenance for an urgent repair request. The ability to adapt and think on her feet is a valuable skill for any Property Executive at SP.

Collaboration is Key

Teamwork is a cornerstone of SP's success, and Sandhya highlights the supportive and collaborative environment she enjoys. Daily huddles provide a platform for open communication, brainstorming solutions, and learning from each other's perspectives. For instance, if Sandhya encounters a particularly complex tenant request, she can rely on her colleagues' expertise to find the best course of action. These huddles also foster a sense of camaraderie, and Sandhya cherishes the strong bonds she's built with her colleagues, who are always there to lend a helping hand. This collaborative spirit extends beyond the Property Management team. Sandhya fondly recalls working with other departments, like Marketing, on the Tenant Benefit Program launch. This cross-functional collaboration ensured a successful program rollout that ultimately benefited the tenants.

Going the Extra Mile

One of Sandhya's most rewarding experiences involved assisting a tenant and a new colleague during a challenging situation. Her willingness to step outside her comfort zone and provide support exemplifies the dedication and positive attitude that thrives at SP. This dedication is further recognized through programs like "CX Hero," which acknowledges exceptional customer service. Sandhya beams as she recounts receiving the award in recognition of her efforts to go the extra mile for a tenant.

Focus on Tenant Experience

What truly sets SP apart, according to Sandhya, is the company's unwavering focus on the tenant experience. Everything they do is geared towards creating a positive and effortless living environment. This might involve coordinating with maintenance to resolve an issue promptly, or it could be as simple as organizing a community event that fosters a sense of belonging among the tenants. Sandhya takes pride in knowing that her work contributes to creating a welcoming and comfortable environment for SP's residents. This customer-centric approach extends to the employees as well, fostering a sense of value and appreciation within the team. Regular training sessions ensure that employees like Sandhya have the necessary skills and knowledge to deliver exceptional service.

Motivation and Growth

Sandhya attributes her growth and development at SP to the supportive team environment, access to training, and the guidance provided by managers. She recalls feeling a little apprehensive when she first started, unsure of the ropes. However, her manager and colleagues were incredibly patient and supportive, providing her with the guidance and resources she needed to excel. Now, Sandhya feels more confident and empowered to handle any situation, planned or unplanned. The company's commitment to employee well-being further enhances the overall experience. Flexible work arrangements and open communication with managers help to ensure a healthy work-life balance, allowing employees to bring their best selves to work each day.

Fun Fridays and Team Building

Work isn't all work at SP! Sandhya highlights "Fun Fridays" and tenant benefit program events as unique aspects of the company culture. These activities not only provide opportunities to unwind and socialize with colleagues but also create a platform to celebrate achievements and connect with tenants on a more informal level. Sandhya recently participated in a bowling tournament, and the laughter and friendly competition helped to strengthen the bonds within the team.

Looking Ahead

The future looks bright for SP and its employees. Sandhya is excited about the company's planned expansion, which promises more growth opportunities and career advancement. With her current experience and the continuous support from SP, she sees a clear path for both professional and personal development. Sandhya is particularly interested in potentially transitioning into a training role in the future, where she can share her knowledge and experience with new team members.

Considering a Career at SP?

Sandhya enthusiastically encourages anyone interested in real estate to consider a career at SP.  She emphasizes the company's commitment to exceptional service for both tenants and employees, the supportive team environment, and the excellent work-life balance.  With these elements combined, it's easy to see why SP is a great place to work.

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