Cookie Policy

Cookies: Cookies are small text files, which a website may put on your computer or mobile device when you visit a site or page. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our Sites. This allows our Sites to recognize your device from those of other users of the Sites. Seddiqi may use this data to analyse trends and statistics and to help us provide better customer service.

Persistent Cookies: Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., Login ID), helping to determine what areas of the web site visitors find most valuable, and customizing the web site based on your preferences on an ongoing basis.

Session Cookies: Session cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used, for example, to improve navigation on our web sites, block visitors from providing information where inappropriate (e.g., the site may remember previous entries of age that are outside the permitted parameters and block subsequent changes), and collect aggregated statistical information

Flash Cookies: Certain features of our web site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our web site. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Web Beacons: Pages of the website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We may collect information that does not directly reveal your specific identity or does not directly relate to you as an individual. We may automatically collect the following information when you use our service:

• Your equipment, browsing actions, and patterns collected automatically as you navigate through our websites.
• Usage details, time of requests, browser types, and information collected through cookies, web beacons, and other tracking technologies.
• Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.,
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

Seddiqi uses cookies and other tracking technologies across its websites to improve performance and enhance your user experience. At times, we may seek to place a cookie on your device (for instance, your computer’s hard drive), which allows the server to recognise the device when it visits again, in order to track statistical information about navigation to and throughout certain areas of our website, and to Seddiqi promotions on other websites. The information that is tracked by such a cookie is used only for internal purposes, such as to improve website navigation and to measure the effectiveness of our promotional placements. For example, we keep track of the domains from which people visit and we also measure visitor activity on the website, but in a manner that would keep the information anonymous.

To administer our Sites and for research purposes, Seddiqi also has contracted with third-party service providers to track and analyse statistical usage and volume information from our Site users. These third-party service providers use persistent Cookies to help us to improve the user experience, manage our Site content, and analyse how users navigate and utilize the Sites.

Generally, cookies on our websites are in the following categories:

Category and Description	Details of Cookies Used
Strictly Necessary cookies These cookies are essential in order to enable you to move around the site and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for cannot be provided.	To secure and protect your user account and our platforms To enable you to progress or complete a booking or make use of other online services we provide Example - Concrete5(CMS) cookie is used for identifying the user login/session and load the website features accordingly.
Performance cookies These cookies collect information about your visit and use of this website, for instance, which pages you visit the most often, and if you get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is anonymous and is only used to improve how this website works.	To identify you when you visit our platforms and to help you navigate through our platforms. To analyse the use and performance of our platforms Example - Visited cookie used for skipping logo animation when customer revisits and loading the website pages quicker.
Functionality cookies These cookies allow a site to remember choices you make (such as your username, language, or the region you are in) and provide more enhanced, personal features. These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the Internet outside our site.	To store information about your preferences and to personalise our platforms for you. To help determine if you are logged into our platforms. Example - Third party cookies like Google analytics collects customer’s geolocation, sessions, browsers detail, etc.
Targeting cookies These cookies are used to (1) deliver advertisements more relevant to you and your interests; (2) limit the number of times you see an advertisement; (3) help measure the effectiveness of the advertising campaign; and (4) understand people’s behaviour after they view an advertisement. They are usually placed on behalf of advertising networks with the site operator’s permission. They remember that you have visited a site and quite often they will be linked to site functionality provided by the other organization.	Seddiqi utilizes targeting cookies to deliver relevant advertising through third-party platforms. However, these cookies are utilized to support online advertising related to Seddiqi Properties. These cookies enable you to receive advertisements (confined to Seddiqi Properties) relevant to you and your interests. Example - Google remarketing cookies, collects customer interests on their first visit and retargets them later through other websites in the form of Ads.

We maintain the highest levels of confidentiality for this information. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. If you do not want your transaction details used in this manner, you can either disable your cookies by following the instructions set out in “How to enable and disable cookies using your browser” section below. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.

If you have any questions now or during your visit, please contact us using the contact section below.

There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below.

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

Google Chrome

• Click the wrench icon on the browser toolbar
• Select Settings
• Click ‘Show advanced settings’
• In the “Privacy” section, click the ‘Content settings’ button
• To enable cookies in the “Cookies” section, select ‘Allow local data to be set’, this will enable both first-party and third-party cookies. To allow only first-party cookies select ‘Block all third-party cookies without exception’
• To disable cookies, in the “Cookies” section, select ‘Block sites from setting any data’
• Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: link

Microsoft Internet Explorer 6.0, 7.0, 8.0

• Click on 'Tools' at the top of your browser window and select 'Internet Options'
• In the options window navigate to the 'Privacy' tab
• To enable cookies: Set the slider to ‘Medium’ or below
• To disable cookies: Move the slider to the top to block all cookies
• Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: link

Mozilla Firefox

• Click on 'Tools' at the browser menu and select ‘Options’
• Select the Privacy panel
• To enable cookies: Check ‘Accept cookies for sites’
• To disable cookies: Uncheck ‘Accept cookies for sites’
• Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: link

Opera

• Click on 'Setting’ at the browser menu and select 'Settings'
• Select ‘Quick Preferences’
• To enable cookies: check “Enable Cookies”
• To disable cookies: uncheck “Enable Cookies”
• Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: link

Safari on OSX

• Click on 'Safari' at the menu bar and select the 'Preferences' option
• Click on 'Security'
• To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
• To disable cookies: In the ‘Accept cookies’ section select ‘Never’
• Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: link

All other browsers

Please look for a “help” function in the browser or contact the browser provider.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari - https://support.apple.com/en-ae/guide/safari/sfri11471/mac

Google Chrome- https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop

Microsoft Edge- https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Mozilla Firefox- https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies

Opera- https://help.opera.com/en/latest/web-preferences/#cookies

Android (Chrome)- https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DAndroid&oco=1

Blackberry- https://www.blackberry.com/us/en/legal/cookies

Iphone or Ipad (Chrome)- https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DiOS&oco=1

Iphone or Ipad (Safari)- https://support.apple.com/en-ae/HT201265

Samsung Internet- https://www.samsung.com/uk/support/mobile-devices/using-the-samsung-internet-app/

We would like to caution our website visitors about phishing attacks, wherein unscrupulous third parties seek to extract sensitive and confidential information from you by posing as a genuine website or by a sending an email misrepresenting it to be from a genuine source. Please always verify the identity of the sender whenever you receive any communication regarding your sensitive or confidential information such as regarding your financial, government ID, or health record. If you receive such a message or any other suspicious message claiming to be from Seddiqi, please do not reply to it and immediately contact us to verify that it is a valid request/communication from Seddiqi.

Seddiqi recognizes the receipt, transmission, or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment. All emails received by Seddiqi are subject to spam check. With this measure, along with other technical spam reduction measures, Seddiqi hopes to minimize the effect of spam emails. Seddiqi reserves the right to reject and / or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.

Seddiqi strives to comply with all applicable laws around the globe that are designed to protect your privacy and Personal Information, no matter where that Personal Information is collected, transferred, or retained. Although legal requirements may vary from country to country, Seddiqi intends to adhere to the principles set forth in this Cookie Policy and our Privacy Policy (available here) even if Personal Information is transferred outside the United Arab Emirates to others countries that may not require an "adequate" level of protection for your Personal Information.

Our Cookie Policy was last updated in September 2022, and we reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on this website, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of our website after the date such revised Cookie Policy is posted.

Seddiqi is the controller of data for the purposes of applicable Data Protection laws.

If you have any concerns as to how your data is processed, you can contact our Data Privacy Office by email at privacy@seddiqiholding.com.